Shipping policy
Thank you for shopping with us! Every charm is handmade with care, so please allow 3–5 working days for your order to be made before it is dispatched.
Shipping Options
Standard Delivery
- Royal Mail Tracked 48
- Estimated delivery: 2–3 working days after dispatch
Speedy Delivery
- Royal Mail Tracked 24
- Estimated delivery: 1–2 working days after dispatch
Please note that these delivery times are estimates provided by Royal Mail and are not guaranteed. Delays can occasionally occur due to factors outside of our control, particularly during busy periods or adverse weather.
Once your order has been dispatched, you will receive confirmation and tracking details where applicable.
Please ensure your delivery address is correct before placing your order. We cannot accept responsibility for orders sent to an incorrect address provided by the customer.
If your order has not arrived within the expected timeframe, please get in touch and we'll be happy to help investigate with Royal Mail.